TERMS & CONDITIONS FOR TICKET PURCHASES:
1. 6 Duo cocktails are included with your ticket. No cocktail substitutions are available. Menu will be revealed on arrival. 2. Drink will only be available during the times specified. If you miss your seating we will not be able to accommodate you in another session. 3. Cocktail service starts from 7:30pm and cannot be extended/start later with cocktails being given every 20 minutes. If you are late, you will not be able to claim cocktails which you have missed. 4. For dietary requirements, please get in touch with us at hello@duolondon.co.uk before booking a ticket. 5. Tables are issued on an allocated seating basis, we do our best to try and accommodate all group bookings & ensure all ticket holders get seated together, please understand that this may not always be possible. Certain tables may be shared depending on availability. 6. This ticket entitles the ticket holder to a single entrance. 7. It is advised to arrive early to avoid queuing times. 8. Entertainment, menu, venue and timings may be subject to change. 9. Dress code is casual. 10. On arrival at the venue, please bring your e-mail confirmation, the card used to purchase the tickets and ID (passport, driving license or any GOV-approved ID) as this is an 18+ only event. Once you reach the front of the queue, your information will be checked off by the door host for entrance. 11. The ticket holder must adhere to the venue’s entrance guidelines (age restriction, dress code, intoxication, etc.). Failure to adhere to these guidelines may result in refusal of admission, this is at the door staff & security team’s discretion. 12. Refunds will not be issued if the ticket holder is refused admission for failure to adhere to the venues entrance guidelines. Refunds will only be issued should the event be cancelled & tickets are non-transferable between dates. 13. The ticket holder is responsible for informing the venue of any specific dietary requirements or allergies no later than a week in advance of the event date. The venue or promoter accepts no responsibility for any and all allergic reactions howsoever caused. 14. Cocktails cannot be exchanged for another alcoholic beverage. 15. Please note if you have purchased tickets for an upcoming event, and the event has to be postponed, we will not be offering refunds
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