Communication / Data Policy


An attendees privacy and right to not be spammed will always take priority over an organisers promotions.

Fatsoma will never compromise our privacy promise in return for up-front monetary compensation.

People only receive announcements (email, push notifications, feed items) about brands if:

  • They follow that brand. A follower is defined as someone who:
    • Purchases a ticket from that brand.
    • Follows the brand on Fatsoma.com.
    • Accepted an organisers following invite
  • An organiser imports their data which they have previously collected into Fatsoma and the person in question does not mute the notifications.
  • You won't import purchased, rented, or third-party lists of emails.
  • The attendee is part of an audience that the organiser has co-promoted with.

If you have any further questions regarding our communications policy please feel free to get in touch with your Account Manager or support@fatsoma.com.