Policies

Communication / Data Policy

Attendees

An attendees privacy and right to not be spammed will always take priority over an organisers promotions.

Fatsoma will never compromise our privacy promise in return for up-front monetary compensation.

People only receive announcements (email, push notifications, feed items) about brands if:

  • They follow that brand. A follower is defined as someone who:
    • Purchases a ticket from that brand.
    • Follows the brand on Fatsoma.com.
    • Accepted an organisers following invite
  • An organiser imports their data which they have previously collected into Fatsoma and the person in question does not mute the notifications.
  • You won't import purchased, rented, or third-party lists of emails.
  • The attendee is part of an audience that the organiser has co-promoted with.

If you have any further questions regarding our communications policy please feel free to get in touch with your Account Manager or support@fatsoma.com.