Important Notes
Curfew
All Ticket holders must be in before 11:30PM, tickets will still be valid for entry, however the Q Jump element is removed beyond this point.
Refund Policy
Unfortunately due to the fast moving nature of our ticket sales, no refunds will be permitted due to customers having to isolate. Customers may choose to delay their tickets to another weekend by emailing panni@firmative.co.uk
No refund will be given to any customer refused entry to the venue due to intoxication or dress code.