LOOSEFEST - TERMS AND CONDITIONS:
a) These Terms and conditions (T&Cs) incorporate, and should be read together with, any Vendor’s and/or Agent’s T&Cs or regulations, which you can obtain from the point of purchase from the Official Agent.
b) Artists and billed attractions may be subject to change.
c) No trading allowed within the venue without LooseFest’s (LF’s) prior consent.
d) Goods using unauthorised event logos and unauthorised professional recording equipment will be confiscated.
e) Do not buy tickets or goods from unlawful street traders/touts. They are invalid.
f) You give your express consent to your actual/ simulated likeness to be included for no fee within any audio or visual recording to be used in any media for any purpose at any time. This includes filming by the police or security staff which may be carried out for the security of customers and/or the prevention of crime.
a) Refunds are only considered on major cancellation, substantial alteration or by special exception determined by LF.
b) Refunds should be obtained from the point of purchase, no later than three months after the event.
c) Refunds of booking fees per ticket are subject to the T&Cs of the point of sale.
- AGE POLICY
a) Strictly no under 18’s are allowed on site.
b) Valid photo ID required as a condition of entry: Challenge 25 policy in operation - so if you're lucky enough to look younger than 25 please bring it! (No ID, No Entry)
- TICKETS AND WRISTBANDS
a) Tickets are non-transferable and only valid when purchased from official agents of LF.
b) Tickets/wristbands purchased from unauthorised sources will be rendered invalid and refused admission.
c) Tickets must be exchanged for a wristband on first entry at a wristband exchange. No re-admission on ticket.
d) Tickets must be valid, presented either digitally (on a mobile device) or printed paper and not tampered with.
e) Tickets remain the property of LooseFest.
f) LF will not issue duplicate tickets for lost or stolen tickets.
g) Tickets cannot be used as part of any marketing, media or sales promotion, without the prior written consent of LF.
h) The ticket holder is responsible for their tickets until it is exchanged for a wristband and then responsible for their wristband for the duration of the event.
i) All wristbands remain the property of LF until 12 Noon the day after the last day of the event.
j) There is no readmission on day tickets/wristbands.
a) LF reserves the right to evict a customer without refund, and/or refuse admission. Anti-social behaviour may lead to eviction. Please act responsibly.
b) You may be body/bag searched at the entrances, on the site or when leaving.
c) Any item(s), reasonably considered for use as a weapon, which may cause danger, offence or disruption to any other person, will be confiscated.
d) Any person carrying illegal items or carrying out illegal activity will be handed over to the Police and refused entry.
LF is unable to accept any liability for personal or property damages, losses (including confiscations) or injuries sustained at this event – other than caused as a result of our negligence.
- BANNED ITEMS
a) Banned from event – Glass, air horns, fireworks, flares, illegal items, illegal substances, unidentifiable substances, new psychoactive substances (NPS), laser equipment/pens, air horns / megaphones, nitrous oxide and associated equipment (balloons / CO2 dispensers / cream dispensers), sky or ‘Chinese’ lanterns, sound systems, spray cans, tabards/high visibility jackets, gas canisters, aerosols over 250ml, any item that may reasonably be considered for use as a weapon, or which may cause danger, offence or disruption to any other person. Photographic equipment is permitted provided that it is for personal non-commercial use only. In the event of any subsequent commercial use, the bearer agrees to pay the Promoter for the cost of a licence issued by the Promoter for permission to take photographs / visual or audio recordings for commercial use.
b) No food or drink is permitted - there are plenty of bar and food options available on site.
c) If you need to bring specific food or drink for personal consumption due to a medical condition please bring supporting evidence.
d) Anyone resisting the confiscation of disallowed items or disregarding these conditions will face eviction.
f) Items that are confiscated will not be returned.
- FIRE AND SAFETY
a) Smoking is not permitted in enclosed public spaces or buildings including Arena big tops.
b) Excessive exposure to loud music may cause damage to your hearing.
c) Pyrotechnics, lasers, smoke machines, strobe lighting/special effects may take place during some performances.
a) Please use the bins and recycling points provided on and off site.
b) No animals, other than guide or hearing dogs, are permitted on site.
- INFORMATION & NOTIFICATION
a) Disabled Facilities are available – please email email@example.com for further information on this and any other query relating to the event.
© 2021 LOOSEFEST® ALL RIGHTS RESERVED
*event subject to license and covid restrictions