General Admission Terms and conditions for ticket purchases:
1. This ticket entitles the ticket holder to a single entrance until 11am. Surcharge fee will apply for guests arriving after 11am.
2. It is advised to arrive early to avoid queuing times. ID Required
3. On arrival to the venue, please bring your e-mail confirmation and the card used to purchase the tickets. Once you reach the front of the queue your information will be checked off by the door host for entrance.
4. The ticket holder must adhere to the venue’s entrance guidelines (age restrictions, dress code, intoxication, gender balance etc.)
5. Failure to adhere to these guidelines may result in refusal of admission.
6. Entertainment, decorations, acts and performers may be subject to change.
7. Refunds will not be issued if the ticket holder is refused admission for failure to adhere to the venue’s entrance guidelines - this is at the security team’s discretion.
8. Refunds will ONLY be issued should the event be cancelled.
9. Table bookings must be claimed by a specific time to prevent issues entering the venue.
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