Because Fatsoma offers so many tools and so many features, we want to make sure you get the best out of them all. To help you use our services and software, we have 4 channels for support.
Quick Starts - We've spread short "quick start" help sections throughout the site so when you land on a new page, you can get going instantly.
Help Guides - Along with the quick starts, we also have detailed guides to each section of our services, for Promoters, Reps and Photographers. These guides demonstrate (with screenshots) all aspects of our services so you can get the most out of it all.
Email Support - In case the quick starts and guides don't answer all of your questions, we have free email support whenever you need it. Just contact us on support@fatsoma.com and we'll do our best to help out as fast as we can.
Live Forum - So you can interact with other promoters, reps or photographers, ask questions, answer questions, share tips and techniques and generally become part of a community of Fatsoma users. These forums will grow to become a hub of information about our products, and will contain a wealth of information to help you do what you need to do. Visit the forums.
We are continually developing more strategies to improve usability of our products and the customer feedback process, including Frequently Asked Questions knowledge-bases. Keep an eye on the blog for news of new releases!